“USPS is constantly looking at new technologies and their potential applications to our business,” said Schimmel. Now it is done by one or two people in a couple hours using AI.įor the post office, this is a transformative use of AI, Todd Schimmel, the manager who oversees the USPS systems including the Edge Compute Infrastructure Program (ECIP) that finds the lost packages, told EnterpriseAI. In the past, it took eight to 10 people several days to locate and recover lost packages within USPS facilities.
Usps lost package how to#
In one of its latest technology innovations, the USPS got AI help from Nvidia to fix a problem that has long confounded existing processes – how to better track packages that get lost within the USPS system so they can be found in hours instead of in several days.
Since the early 2000s, those technologies have included bringing in HPC and machine learning, which have continued to be added incrementally over the years to solve new problems and challenges with mail delivery to some 150 million addresses that go through thousands of local post offices each day. Postal Service is always looking for ways to streamline its technology systems to improve its services. With hundreds of millions of pieces of mail to process and deliver daily, the U.S.
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